Each year, the global signage and visual communications specialist’s annual convention recognises the franchise network’s successes over the past 12 months. It brings the FASTSIGNS UK teams and suppliers together to help share industry knowledge, culminating in a grand gala dinner after the two-day convention.
Named runner-up in the Comprehensive Solutions of the Year category and winner, for the second year running, of the Customer Satisfaction Award, the FASTSIGNS York Team received their awards at Staffordshire’s prestigious St George’s Park Hotel in late 2021.
The Comprehensive Solutions of the Year Award is given for demonstrating a full utilisation of the range of FASTSIGNS solutions, and using them to overcome customers’ complex communication challenges. The FASTSIGNS York Team achieved runner-up status for its work with East Riding software company, qiiosk.
Amidst the pandemic in early 2021, qiiosk’s all-in-one software tool for contactless dining and hospitality experiences witnessed unprecedented demand - offering essentials for customers like booking tables, scheduling deliveries, food ordering and communicating orders between kitchen and front of house.
With new regulations afoot and hospitality demand skyrocketing due to the lifting of lockdown restrictions, qiiosk required a transition from temporary signage and posters to more robust solutions that would withstand challenging hospitality environments.
FASTSIGNS York delivered brand new signage, labels and posters using materials that could be affixed to various materials including glass, metal and wood. Not only did the designs need to be durable and attractive, they also needed to have the all-important contact-free software, in the form of QR codes and NFC tags, displayed clearly.
Sarah Bradshaw, Director, FASTSIGNS York said:
“It’s fantastic to be recognised again by our network, particularly in this category. We always strive to maximise each project’s potential, often even helping our clients to achieve more than they ever thought was possible. Our team loved working with qiiosk as it enabled us to become so much more than just a supplier - we are an essential part of the qiiosk R&D Team.
“By conceptualising and creating prototype solutions to be tried and tested in real-world scenarios, we are enabling this fledgling business to steal a march on the competition and provide exciting and innovative products."
To find out more about this project, read the blog
For more information on qiiosk, click here
100% Customer Satisfaction
The FASTSIGNS York Team was also recognised for its commitment to high-quality customer service. On the night it was announced that they were one of five other teams in the country to receive a 100 per cent Net Promoter Score via customer engagement software, Listen 360, between September 2020 and 2021 – further reinforcing FASTSIGNS York’s position as the highest-rated signage company in North and East Yorkshire, according to Google My Business.
Speaking after the awards evening, John Davies, Managing Director at FASTSIGNS UK said:
“The determination of our team never fails to impress me. After navigating the difficulties of Covid-19, every franchise has emerged stronger than ever. They’ve been there as industries have reopened again, helping them to realise lots of exciting marketing projects.
“FASTSIGNS York has a clear track record for consistently going above and beyond for its clients. Their understanding of the application of signage means they’re able to deliver the best possible work, offering much more than simply signs, and a full-scale business solution.”
To read the reviews for FASTSIGNS York, visit Google Reviews on the FASTSIGNS York Google listing or visit Listen 360.
What the Papers Say!
The award-winning work of FASTSIGNS York has been noted by a number of news organisations – to read more, follow the links below:
The York Press
Contact Our Award-Winning Team Today
FASTSIGNS York opened in 2019 and in this short period of time has already secured four national awards. If you have a project you’d like our award-winning team will help you with, please get in touch - call 01904 80 60 20 or email firstname.lastname@example.org